Subscription terms
It renews until you stop it
The terms of an automatically renewing order, written so they can be read before you agree to them rather than after something goes wrong.
What you're agreeing to
A FNDRY subscription is an automatically renewing order. When you subscribe, you're agreeing that we may charge your payment method on a repeating schedule, at the price shown, until you cancel. There is no fixed term and no minimum number of orders.
You can cancel at any time, yourself, from your account — in about the number of clicks it took to start. Cancelling before your next renewal date stops the next charge.
- What you get
- The product or products you chose, delivered on the interval you chose.
- Price
- The subscription price shown at checkout, which is 10% below the one-time price.The discount applies to every recurring order, not just the first.
- How often
- The delivery interval you selected. You can change it at any time.
- When you're charged
- Each order is charged when it is prepared, on your renewal date. Never a year up front.There are no prepaid or multi-delivery plans.
- How long it runs
- Until you cancel it. It renews automatically on each renewal date.
- Deadline to avoid a charge
- Cancel, skip or delay before your renewal date.Once an order has been prepared it can't be stopped — at that point the returns page takes over.
- How to cancel
- Online, from your account, at any hour, without contacting anybody.Or ask us and we'll do it and confirm in writing.
Your consent
Before you pay, checkout shows you the subscription price, the delivery interval, and that the order renews automatically until cancelled. Completing that checkout is your consent to those terms, and it is consent to the subscription specifically — not something bundled into a general agreement further down the page.
We'll email you a confirmation straight afterwards setting out what you subscribed to, what it costs, how often it comes, when the next order is, and how to cancel it. Keep it; it's the record of what you agreed to.
Cancelling
Cancelling is online, self-serve, and available in the same place and by the same method you used to subscribe. There is no phone call, no retention sequence, no offer you have to decline more than once, and no requirement to give a reason.
Sign in
With the email address the subscription confirmation went to. You'll be sent a code — there's no password to remember.
Open your subscriptions
Each one is listed with what's in it, how often it comes, and the date of the next order.
Cancel it
It takes effect immediately. No further charges are taken and no further orders are sent. Anything already prepared still ships.
If you can't get into your account
Email us and ask us to cancel it. We will, and we'll confirm in writing — no questions, no counter-offer. Losing access to an inbox is not a reason to keep charging someone.
Changing a subscription without cancelling it
Skip a delivery, delay the next one, change the interval, swap the product, or update your address and payment method — all from the same screen, all effective from the next order. If you're skipping most months, the interval is wrong; change it rather than fighting it.
Pausing is available too, and it keeps your subscription price when you come back.
What we'll send you
Every message below includes a direct link to manage or cancel the subscription. None of them requires you to reply to us or call anyone.
- On sign-up
- Confirmation of the terms: what, how much, how often, next date, how to cancel.
- Before each renewal
- A reminder that an order is coming, with time to skip, delay or cancel it.
- On dispatch
- Confirmation and a tracking link.
- Before a price change
- Notice in advance, with the new price and the date it starts.You can cancel before it takes effect, and nothing changes without you being told first.
Payments, prices and failed charges
We charge the payment method saved on the subscription, on each renewal date, for the subscription price then in force plus delivery and any tax due. Your subscription price doesn't change without advance notice.
If a charge fails — an expired card is the usual reason — we'll tell you and try again over the following days. If it still can't be taken, we'll pause the subscription rather than keep retrying indefinitely, and nothing ships until it's settled.
Promotional pricing applies for the period stated in the promotion. When it ends, the standard subscription price applies, and we'll tell you before it does.
Refunds on subscription orders
A subscription order is treated exactly like any other order once it has shipped, under the returns and refunds terms.
If an order was charged after you cancelled, or after you asked us to cancel, tell us and we'll refund it. That's a mistake on our side, not a returns question.
If we end it
We may cancel or decline a subscription — if a product is discontinued or reformulated, if we can't deliver to your address, if payment repeatedly fails, or if an account is being used in a way that breaks our terms.
If we do, we'll tell you, we won't charge you for anything we haven't sent, and we'll refund anything already charged for an order that won't now arrive.
State-specific rights
Some US states give subscribers additional rights on automatically renewing plans. Nothing in these terms limits them, and where a state requires more than we describe above, the state's requirement applies.
California. If you're a California resident, you may cancel online, at any time, by the same method you used to enrol, and any renewal reminder we send you will include a link or other electronic method to cancel — not just instructions to follow.
Massachusetts. If you're a Massachusetts resident, the disclosures above are provided before you're charged and the cancellation route is the online one described in "Cancelling".
Wherever you live: if your cancellation route ever turns out to be harder than your sign-up route was, that's a fault. Report it to us and we'll fix it.
Questions about these terms
Ask us. If something here is unclear, that's a problem with the writing rather than with you — and it's worth telling us, because these terms are meant to be read by the person agreeing to them.
Want out right now?
Then go and do it — it takes a minute and nobody will try to talk you out of it on the way past. If you'd rather we did it, ask, and you'll get it in writing.
These terms sit alongside our terms of service and refund policy. Where they disagree, these terms govern the subscription itself.







