Contact
Talk to a person
A person reads every one of these. Tell us what's happened and we'll tell you what we can actually do about it — including when the answer is nothing.
What we can help with
Orders, subscriptions, returns and refunds, and anything about the products themselves — what's in them, how much of it, and whether one of them is the right place for you to start. If you want the lab certificate for the batch number on your pack, ask and we'll send it.
If you'd rather not wait for a reply, most of it is already answered on the FAQ, and every ingredient in all four products is listed in the ingredient library.
What we can't
We can't tell you whether a supplement is right for you, whether it interacts with something you've been prescribed, or what to do about a symptom. Not as a disclaimer — we genuinely don't know your history and guessing at it would be worse than useless.
Take the label to your doctor or pharmacist instead. Every dose is printed on it, which makes that a short conversation rather than a vague one.
If an order has gone wrong
Send the order number and a photograph if there's anything to photograph. Damaged, wrong or missing items get replaced or refunded and we don't ask you to send anything back — that one's on us, not on you.
If you're trying to stop an order that hasn't shipped, say so in the subject line and be quick about it. Once it's with the carrier we can't recall it, though you can still send it back once it arrives.