Before you buy

Everything people ask before they order

If your question isn't here, ask us — this list is built from what people actually send in. A couple of the answers below talk you out of a purchase, and that is deliberate.

Using the products

  • One 10g scoop a day — 4,500mg of marine collagen peptides — stirred into whatever you already drink. Coffee, tea, water, a smoothie. There are 30 scoops in a tub, so a tub is a month.

    There is no clever time of day. The one that works is the one you'll remember, so put the tub next to whatever you make first.

  • Collagen and ceramides: whenever it fits, as long as it's every day — the habit matters more than the hour.

    Menopause Support is the one with a preference — two capsules, with a meal. The evening meal works as well as any.

  • Yes — the collagen and the ceramides are sold together as the Skin Duo, $79.79 a month against $84.98 bought separately. One scoop and two capsules a day, and the tub and bottle run out together.

    Astaxanthin is the one to add third, not first.

  • Every day, for as long as it's part of your routine. Each pack is a month (astaxanthin is six), and we plan in 12-week blocks: three tubs or bottles, which is exactly the 3-pack.

    We won't put a date on what you'll see — nobody can honestly promise that for a supplement. What we do promise is on the label: every active, at its dose. What to expect covers delivery, daily use and subscriptions.

  • No. There's no minimum and no contract: take it for as long as it's part of your routine, and stop whenever you like. On a subscription you can pause or cancel from your account in two clicks, with no cancellation fee.

    If you do keep going, a subscription is the easy way not to run out: the next pack ships on the schedule you pick.

  • No. It's a scoop in your drink and a few capsules, so it replaces nothing you put on your skin. Keep your routine; this adds ten seconds to it.

  • Ask your doctor or pharmacist first — genuinely, not as a disclaimer. We don't know your history and we're not going to guess at it.

    Take the label with you: every active is on it at the amount it is actually in there at, which makes that a short conversation. Menopause Support carries its own cautions on the pack, including one about hormonal birth control — read those before you start.

Subscriptions

  • 10% off a monthly plan, up to 25% on longer ones, on every recurring order — and free shipping on every subscription order. It turns up on the schedule you pick, so the next pack arrives before the last one runs out.

  • You pick the interval when you subscribe and you can change it afterwards without starting again. Taking more than one product? They can go out together on the same schedule instead of arriving on different days.

  • Yes to both, and you do it yourself. Skip a delivery, push the next one back, change the interval or swap the product — it is all on your subscription page. No email, no waiting on us.

  • Yes, in the same two clicks that started it. No phone call, no "are you sure" maze, no offer to turn down three times. It is on your subscription page.

  • Each order is charged when it is prepared, at the price on your subscription — you are never paying a year up front. Your next charge date is on your subscription page, and the subscription terms set out the rest.

Shipping & returns

  • Standard US delivery is free on every order. Prices include tax. The delivery cost and the estimated arrival date are both shown at checkout, before you pay, based on where it is going. Rates, cut-off times and carriers are on the shipping page.

  • The current list is on the shipping page, and checkout tells you before you get as far as paying. If your country isn't on it yet, that is a logistics gap rather than a decision.

  • Yes. A tracking link goes out by email the moment it leaves us, and you can look any order up from track your order.

  • If it hasn't been picked yet, usually — message us with your order number and be quick. Once it is with the courier we can't recall it, though you can still send it back when it arrives.

  • 90-day money-back guarantee on your first order. Try your first order for 90 days. If it isn't for you, email hello@fndryhealth.com within 90 days of delivery and we'll refund what you paid. No need to send it back. One per customer, first order only, including the first delivery of a subscription. After your first order, our standard 30-day returns on unopened packs apply.

    For later orders, the window, the condition items need to be in and how refunds are issued are all on the returns page.

    If something turned up damaged, wrong or missing, skip all that and just tell us. That one is on us.

What's in it

  • Because the body needs vitamin C to form its own collagen — it's the cofactor for the enzymes that stabilise each new collagen molecule.*

    There's 100mg in every scoop — 111% of the daily value — alongside 100mg of acerola cherry, a natural source of the same vitamin.

  • It differs by product, so here it is in one place:

    • Marine Collagen + Vitamin C — contains fish. Not vegetarian.
    • Ceramides — vegan and gluten-free, with no soy, wheat or lactose.
    • Menopause Support — contains soy.
    • Astaxanthin — the softgel is gelatin, so not vegetarian. Free of soy, dairy, gluten and tree nuts.

    The Skin Duo pairs the collagen with the ceramides, so it contains fish and is not vegan — the ceramides' own "free of" list does not carry across to the bundle.

  • No. Every active is listed at the dose it is actually in there at, and the full label is on each product page to read before you buy.

  • Yes. Every batch has a certificate of analysis. Message us the batch number printed on your pack and we'll send you its certificate.

  • No, and no supplement is. Supplements aren't approved by the FDA the way medicines are — responsibility for what is in the tub sits with whoever made it. That's why every batch has a certificate of analysis, and you can ask us for yours.

    These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Question not answered, or still not sure which one?

The quiz is four questions and about two minutes, and it names one product rather than a shortlist. If it is a question rather than a choice, ask us — a person reads it, and if the answer is useful to more than one of you it ends up on this page.

*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Nothing on this page is medical advice.